Elasticsearch, Logstash, and Kibana love the benefit of possessing vivid and beneficial communities. You might have our assurance of substantial-high-quality support and one source of fact as an Elasticsearch Provider shopper, but the Elastic Group can be a helpful useful resource for yourself when you require it.

We’ll also assume you comply with the way in which we use cookies and they are ok with it as explained within our Privateness Coverage, Until you select to disable them altogether as a result of your browser.

The principle emphasis of support is to make sure your deployment reveals a eco-friendly standing and is available. There is not any assured Original or ongoing reaction time, but we do try to interact on every challenge within just three small business days.

With the Elasticsearch Company Console: Visit the Support web site or choose the support icon, that appears like a life preserver, on any web page while in the console. Get in touch with us by e-mail: [email protected]

Include things like the deployment ID that you'd like assist with, particularly when you have various deployments. You'll find the deployment ID within the overview site on your cluster while in the Elastic Cloud Console.

If you are on an Elasticsearch Service Conventional membership therefore you are interested in shifting to Gold or Platinum support, be sure to Get in touch with us. We also recommend that you read our greatest techniques information for obtaining the most out of one's support encounter:

We can offer support regardless of whether your natural environment is on-prem or during the cloud. Speak to our crew to discuss your specific infrastructure and prerequisites, such as SLAs and security demands.

When you've got any specialized inquiries that are not for our Support workforce, hop on our Elastic community forums and acquire answers through the specialists while in the Local community, which includes persons from Elastic.

For customers with out an Energetic subscription, Elasticsearch support go to the Elastic Local community forums and get responses with the gurus within the Neighborhood, which includes folks from Elastic.

Explain the problem. Contain any suitable details, such as error messages you encountered, dates and periods when the issue occurred, or anything else you think might be valuable.

At that time, Microsoft Promotion will make use of your total IP deal with and user-agent string in order that it can thoroughly method the ad simply click and cost the advertiser.

Microsoft and DuckDuckGo have partnered to supply a lookup Answer that delivers pertinent advertisements for you while guarding your privacy. Should you click on a Microsoft-supplied advert, you will end up redirected into the advertiser’s landing page by way of Microsoft Advertising and marketing’s System.

Should you be a whole new buyer who just signed up for Elasticsearch Service, it will take a number of hours in your Support Portal usage of be set up. For those who have inquiries, get to out to us at [email protected].

Explain the problem. Include any applicable aspects, together with mistake messages you encountered, dates and occasions when the problem happened, or anything you believe may very well be beneficial.

Elasticsearch, Logstash, and Kibana take pleasure in the benefit of acquiring vibrant and practical communities. You've got our assurance of high-excellent support and solitary supply of truth being an Elastic Cloud consumer, though the Elastic Local community can also be a useful source for you personally when you require it.

Support is furnished by email or from the Elastic Support Portal. The primary concentration of support is to be sure your Elasticsearch Provider deployment shows a green standing and is out there. There is absolutely no confirmed Preliminary or ongoing reaction time, but we do strive to interact on every concern in just 3 small business days.

To learn more, Look at Top quality Support Expert services Policy. Should you be on a Standard membership, so you are interested in upgrading your support amount, make sure you Get hold of us. We also recommend which you study our greatest techniques information for receiving the most out of the support practical experience:

We use cookies to attempt to provide you with a superior encounter in Freshdesk. You can learn more about which kind of cookies we use, why, And the way from our Privateness Plan.

As an Elasticsearch Support client, you are going to obtain an e-mail with Guidance ways to log in to the Support Portal, where you can track both current and archived conditions.

By contrast, after you click a Microsoft-furnished ad that seems on DuckDuckGo, Microsoft Promoting will not associate your ad-simply click habits using a user profile. It also does not retail store or share that facts other than for accounting purposes.